Local News

AG’s Office launches investigation into AT&T service outage

todayFebruary 29, 2024 2

Background
share close

ALBANY, N.Y. (NEWS10) — New York Attorney General Letitia James is leading an investigation into the February 22 AT&T outage that left many customers without service for up to 12 hours nationwide. New Yorkers affected by the service outage are encouraged to file a complaint online.

“Americans rely on cell service providers for consistent and reliable service to help them with nearly every aspect of their daily lives,” said Attorney General James. “Nationwide outages are not just an inconvenience, they can be dangerous, and it’s critical that we protect consumers when an outage occurs.”

In a letter addressed to AT&T employees, CEO John Stankey stated customers most impacted by the outage will automatically receive an account credit. Prepaid customers affected will have options, but specifics are pending.

​ ALBANY, N.Y. (NEWS10) — New York Attorney General Letitia James is leading an investigation into the February 22 AT&T outage that left many customers without service for up to 12 hours nationwide. New Yorkers affected by the service outage are encouraged to file a complaint online.

“Americans rely on cell service providers for consistent and reliable service to help them with nearly every aspect of their daily lives,” said Attorney General James. “Nationwide outages are not just an inconvenience, they can be dangerous, and it’s critical that we protect consumers when an outage occurs.”

In a letter addressed to AT&T employees, CEO John Stankey stated customers most impacted by the outage will automatically receive an account credit. Prepaid customers affected will have options, but specifics are pending. Read More State PoliticsRochesterFirst  

Written by:

Rate it

Previous post

Local News

Kelvin Vickers sentenced to life in prison for the shooting of Officer Mazurkiewicz

ROCHESTER, N.Y. (WROC) — Kelvin Vickers, the man found guilty of murdering Officer Anthony Mazurkiewicz, has been sentenced to life in prison without the possibility of parole. Members of law enforcement arrived in court Thursday morning for Vickers' sentencing, who was originally going to be sentenced back in December. It was delayed after the District Attorney was notified of an issue that would impact the case. The issue revolved around a man who might have been able to speak to […]

todayFebruary 29, 2024 2


Similar posts

Local News

Cash reward offered for information on TRIO Restaurant homicide

ROCHESTER, N.Y. (WROC) — A reward is being offered as law enforcement continues to search for the suspect who killed a Rochester mother inside a Henrietta restaurant. The Monroe County Sheriff's Office is still looking for the suspect who shot 28-year-old Alyssa Taylor inside the Trio Restaurant. The shooting happened […]

todayApril 12, 2024 1

Post comments (0)

Leave a reply

Your email address will not be published. Required fields are marked *


Generated by Feedzy
0%