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RG&E announces open houses to answer smart meter questions

todayFebruary 6, 2024 2

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ROCHESTER, N.Y. (WROC) — RG&E announced they will hold two more open houses as customers remain with questions about smart meters.

The two open houses, which, are meant to provide customers in the area with information about the installations of smart meters — how long the installations will take, what will go into them, and how the customers could benefit.

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The utility is planning on installing more smart meters throughout the counties of Monroe, Wayne, Livingston, Orleans, and Genesee. They said they have installed over 165,000 meters.

The two open houses will be held Tuesday, February at Dolomite Lodge in Penfield and Wednesday, February 7 at the Chili Community Center. Both will be from 5 to 7 p.m.

The smart meters came about after the utility came under fire over billing and customer service issues. An investigation was launched by the Public Service Commission. The PSC cut revenue from RG&E and NYSEG.

RG&E customers also experienced a rate hike last October, with electric rates going up 16% and gas rates rising just under 11%.

RG&E is expecting to finish smart meter installations in 2025 in the area.

​ ROCHESTER, N.Y. (WROC) — RG&E announced they will hold two more open houses as customers remain with questions about smart meters.

The two open houses, which, are meant to provide customers in the area with information about the installations of smart meters — how long the installations will take, what will go into them, and how the customers could benefit.
MCC announces long rifles for campus officers
The utility is planning on installing more smart meters throughout the counties of Monroe, Wayne, Livingston, Orleans, and Genesee. They said they have installed over 165,000 meters.

The two open houses will be held Tuesday, February at Dolomite Lodge in Penfield and Wednesday, February 7 at the Chili Community Center. Both will be from 5 to 7 p.m.

The smart meters came about after the utility came under fire over billing and customer service issues. An investigation was launched by the Public Service Commission. The PSC cut revenue from RG&E and NYSEG.

RG&E customers also experienced a rate hike last October, with electric rates going up 16% and gas rates rising just under 11%.

RG&E is expecting to finish smart meter installations in 2025 in the area. Read More NewsRochesterFirst  

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